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Privacy and confidentiality

Privacy Policy

Information we receive

We may receive your name, contact details, country, study level, service requested, academic documents, supervisor or examiner comments, and information you voluntarily submit through WhatsApp, email or the review form.

How information is used

Information is used to respond to enquiries, assess requested work, provide agreed research support, maintain service records and review testimonials submitted for possible publication.

Academic documents

Client documents are handled confidentially and are not published, sold or used as public samples without separate permission. Clients should remove unnecessary sensitive personal data before sending research files.

Reviews and photographs

Reviews are moderated before publication. The display preference selected by the reviewer is respected. Client photographs are published only with permission and may be removed following a verified request from the person concerned.

Website measurement

The website records limited, non-identifying counts of clicks to WhatsApp, email and social-media links. This helps us understand which contact routes are useful. We do not use these records to identify individual visitors.

Sharing and retention

Information is shared only where necessary to operate the service, comply with the law or protect legitimate rights. Records are retained only for as long as reasonably needed for the purpose for which they were received.

Your choices

You may request correction or deletion of personal information or withdraw permission for a review or photograph by contacting hello@mshiuconsultancy.com.

Contact

Mshiu Academic & Research Consultancy is based in Dodoma, Tanzania. Privacy enquiries may be sent by email or through the contact details on the main website.